Thank you for shopping with us at Univea.shop! We understand that tracking your order is important to you, and we want to make the process as seamless as possible. Here are a few ways you can track your order:
Shipment Notification E-mail(s): Once your order has been shipped, you will receive a Shipment Notification E-mail. This email will contain the tracking information for your package(s). If you have multiple items in your order, please note that you may receive more than one Shipment Notification E-mail if the items are shipping separately.
Order Confirmation Page: After placing your order, you will be directed to an Order Confirmation Page. This page will display the details of your order, including the tracking information if it is available at that time.
Account Section on univea.shop / shopify App: If you have created an account with us, you can log in to the Account section on our website or app to track your order. Simply navigate to the "Order History" or "Track Order" section, and you will find the relevant tracking information.
If you have any concerns or questions about the tracking information for your order, please don't hesitate to reach out to our Customer Service team. We are here to assist you.
Note: If you have recently received tracking information but notice that there has been no activity or movement for more than 5 business days on the shipping carrier's page, we recommend contacting our Customer Service team for further assistance. They will be able to investigate the issue and provide you with an update on the status of your shipment.