CONTACT

Contact

How can we help?

Please use this form to contact us, and we’ll get back to you as soon as possible. If you’ve recently placed an order and have an inquiry, you can contact us by replying to your order confirmation email.

If you have a question about show tickets please email info@univeapuzzle.com

Support

Order Inquiries

For questions about existing orders, we recommend responding to your order confirmation email. Otherwise, please contact us through the form above and include your order number.

If we happen to be experiencing higher than normal volume, please know that we are working to respond as timely as possible and that it may take us up to 2 business days to reply. We appreciate your patience.

Your order may take longer to reach you than expected due to potential shipping delays. We are working hard to ship your order and apologize for any delay and for the inconvenience this may cause.

Address

11/F, Unit 1, Block 3, Huishuiwan Apartment, No. 36 Jinpan Road, Longhua District, Haikou City, Hainan Province 87 570216

Customer Support Hotline

Support Tel:
+86 17302883235 GMT+8

Support email:

info@univeapuzzle.com

Our customer support is available Monday to Friday: 9am-5pm PSTThe average answer time is within 24 hours.

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